Contact
Contact Card Halo
We’re always happy to help. Whether you have a question about an order, need support with a product, or just want to get in touch, you can reach us using the details below.
📩 Email Support
For all enquiries, please email us at: card.halo@hotmail.com or use the contact form below.
We aim to respond as quickly as possible.
Please include the following (if applicable):
- Your full name
- Your order number
- A brief description of your enquiry
- Any relevant photos (for damaged or incorrect items)
📦 Order & Shipping Questions
If your question relates to an existing order, please include your order number in the subject line so we can assist you faster.
🕒 Customer Service Hours
We respond to messages during the following hours:
Monday–Friday: 9am–6pm
Weekends & Bank Holidays: Response times may be slower
💬 Common Questions
You may find quick answers on our FAQ page, including:
- Order issues
- Shipping times
- Returns & refunds
- Pre‑orders
- Product information
We’re Here to Help
If you need anything at all, don’t hesitate to reach out.
We appreciate every customer and aim to provide the best service possible.